Contact Us
Take the First Step
Toward Healing
Reaching out for support can feel difficult-but you do not have to navigate life’s challenges alone.
Get In Touch
Phone
(585) 204-6151
Fax
(585) 348-2092
info@risephoenixmentalhealthcounseling.com
Office Location
Hours
- Mon – Fri: By Appointment
- Evenings: By Appointment
- Weekends: By Appointment
Services Inquiries
Please contact us regarding:
Individual Counseling Adolescent Counseling Family Counseling Parent / Caregiver Support Consultation Requests School Workshops Community Agency Trainings Church & Faith-Based Workshops Nonprofit & Corporate Trainings Speaking Engagements
What to Expect
Once your inquiry is received, we will respond as soon as possible to discuss:
Your current needs Service fit Scheduling availability Fees and payment options Next steps for getting started
Calls and messages are welcomed during normal business hours. If we are unavailable, please leave a voicemail and your call will be returned as soon as possible.
Send a Message
We’d love to hear from you. Use the form below to request an appointment or ask a question.
Emergency Crisis Resources
If you or someone you know requires immediate/emergency care, the following resources are available:
LIFELINE
Providing immediate/emergency care at any time.
National Suicide Prevention Lifeline
24/7, free and confidential support for people in distress.
Rochester Community Mobile Crisis Team
via Strong Behavioral Health
The team is a mobile psychiatric emergency department for individuals and families within Monroe County who are experiencing a crisis in mental health. The team’s services are designed to divert individuals and families from the county’s psychiatric emergency departments who are not at risk of harming themselves or others. There are no age restrictions. Individuals/family can be seen by mental health professionals in their home, place of employment, school, etc. Services provided include Crisis intervention/stabilization, mental health assessments and rapid linkage and/or re-linkage to treatment providers.
To access services directly:
Behavioral Health Access and Crisis Center
via Rochester Regional Health
Available for those who need help with a mental health or substance use issue. In many situations, you or a loved one may need assistance right away, but not the full resources of the emergency department. The Center can be an alternative to a trip to the emergency department for an urgent mental health need.
Open Access Clinic
via Delphi Rise
Operates 24/7 and provides Substance Use evaluations and makes a referral for the appropriate level of care which may include detoxification, inpatient, and outpatient care. Delphi will coordinate transportation to treatment facilities as needed. This program serves persons ages 12 and older.
Emergency Departments
Rochester General Hospital Emergency Department
1425 Portland Avenue
Rochester NY, 14620
Strong Behavioral Health/Comprehensive Psychiatric Emergency Program
300 Crittenden Blvd
Rochester NY, 14642
Live Chat/Text Services
Local - 211 Crisis Live Chat
Available 8am – 11pm DAILY
National - 24/7 Crisis Text Line
Text any keyword to 741741 for immediate support
You Do Not Have To Carry It Alone
Healing often begins with one conversation. Reach out today to learn how Rise Phoenix Mental Health Counseling can support your next chapter.